Participation, mediation and environmental communication

A technically impeccable project can be stopped by opposition nobody listened to in time. We design and run the relationship with the local community, from the stakeholder map to mediation once conflict already exists.

What's included

• Stakeholder map and analysis of the project's social and reputational risks.
• Design of the participation plan and the engagement calendar.
• Facilitation of information sessions, workshops and working groups with the community.
• Mediation in open conflicts with residents, local organisations and councils.
• Communication materials that make sense to a non-technical audience.
• Record of contributions and documented feedback on how they were incorporated into the project.

When you need it

• You are building infrastructure with local opposition that is likely or already declared.
• You need to evidence social acceptance within the environmental permitting process.
• A council or a residents' group has shut down the conversation.
• You do not want the public consultation notice to be the community's first news of the project.

How we work

Mediators and project engineers are in the room at the same time, so technical questions can be answered rather than dodged. We do not promise consensus: we build a process that withstands scrutiny.